Terms and Conditions

Prices and Payment

Each item is listed with a price including VAT. In the shopping cart, you can see the total price including VAT and shipping. The payment method is Swish.

Right of Withdrawal

Your right of withdrawal (cooling-off period) applies for 14 days. In your message to us (email info@rheva.se), it must be clearly stated that you are withdrawing. The cooling-off period begins on the day you received the item.

You do not have the right of withdrawal if the item has been used or the protective tape has been removed.

When you exercise your right of withdrawal, you are obliged to keep the item in the same condition as when you received it. You may not use it, but you may of course carefully examine it. If the item is damaged or lost due to your negligence, you lose the right of withdrawal.

Deliveries

Delivery time is normal postal delivery.

Returns

Returns are at your own expense unless the item is defective or we have packed incorrectly. Returns should be sent as letters or packages, not cash on delivery. For exchanges, we pay the new shipping cost from us to you.

Refund Obligation

We shall, if you have exercised your right of withdrawal, refund what you have paid for the item as soon as possible or no later than 30 days from the day we received the item and the notification that you have withdrawn. You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement items.

Personal Data

When you place your order with us, you agree that we store and use your contact information to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If the information is incorrect, incomplete, or irrelevant, you can request that the information be corrected or removed. Contact us in that case at info@rheva.se.

More information: Privacy Policy